|
FAQ
- What
are the benefits of using Prepaid Phone Cards?
- Why
should I purchase Cards from The Prepaid Phone Card
Store?
- How
and when do I receive my Prepaid Phone Cards?
- How
do I use my Prepaid Phone Card?
- What
do I do if I have trouble using my Prepaid Phone Card?
- If
I lose my PIN number, can it be replaced?
- Can
I use your cards from Canada?
- Can
I use your cards from outside USA and Canada?
- Once
I purchase a card, can I change my mind and return it?
- How
long is your calling card stay in valid?
- Do
you accept AMEX or Discover Card?
- Do
you except Checks? If so, is there any extra cost?
- What
information do you need, when ordering by postal mail?
Prepaid Phone Cards or
Prepaid Calling Cards (as they are sometimes called) are
becoming the primary method of making long distance phone
calls. The reason that Prepaid Phone Cards are so
popular is the tremendous savings when compared to using a
Long Distance company's
Calling Cards, or
even long distance charges by making calls from your
home. Our
effective rates are usually lot
lower than the rates paid by individuals and businesses on
their home and business phones.
Deshiphones
Card Store?
The Deshi
Phone Card Store
provides quality, competitively priced, and guaranteed
Prepaid Phone Cards to individuals and businesses. We
provide Prepaid Phone Cards instantly and via
email (Toll Free Number and Pin No.).
You may purchase on-line via our secure order process using
your Visa, MasterCard or by mailing your check to us.
We provide Prepaid Phone
Cards instantly at
the browser (computer screen) and
via email (Toll Free Number and Pin No.). If
you send a check for your card, please note that we do not
ship the physical card. You must provide an email
address to receive PIN#.
Your email will contain the
toll free access number, the toll free customer service
number, and the PIN number for each card that you purchase.
You will
first dial the toll-free
access number provided
at purchase or in the email.
Next, you
will enter the PIN
number
provided at the time of purchase or email, then last, for
international calls, you will dial "011",
then the Country Code, then the City Code (if
applicable), then the telephone number you wish to
call.
For US
domestic calls, dial "1", then the area
code then the telephone number you wish to call.
At the
beginning of each call, you are notified how many minutes
are remaining. When your card has one minute
remaining, you are notified during your conversation.
Back to Top
Dial the toll-free Customer
Service number provided on your email. Customer
Service is available to assist you with any problems you may
have.
Unfortunately, if your PIN
number is lost, it cannot be replaced.
But you could always retrive your pin number by logging in
to your account at deshiphones.com
Can
I use your calling card from Canada?
Yes, you can use
our cards from Canada. The rates are different.
All the rates provided in this site are good for USA only.
Please contact customer services for the Canada rates
Can I
use your cards from outside USA and Canada?
Yes, you can use Access Asia
Card from outside USA and Canada as well. To make
calls outside US and Canada please dial 213 607 0174 ( This
is USA local access number. By dialing this number, you will
be charged additional from your long distance company),
followed by entering the PIN# at the prompt and country
code, city code and phone number.
Once I
purchase a card, can I change my mind and return it?
Sorry, once you receive your
PIN# via instant process and/or email, you can not return it
unless the PIN# is defective or non-usable. You may
contact customers services to report any kind of problem may
come using the calling card.
How long
is your calling card stay in valid?
Access Asia calling card is
valid for 2 months from the 1st day of use.
Do you
accept AMEX or Discover Card?
Sorry, currently we do not
except American Express or Discover Card. Visa and
Master card are excepted.
Do you
except Checks? If so, is there any extra cost?
Yes, we do except personal or
company checks and there are no extra charges paying by
checks. Please allow 3 days to clear your check via
banking system before e-mailing your PIN#. Please note
that we do not mail physical card. You must provide us
a valid e-mail address to receive your PIN#. There is
no exception.
What
information do you need, when order by
postal mail?
Please provide your name, address, phone
number, valid e-mail address in a piece of paper and a
personal or business check (with your name on the check).
|